Comments on: Configuring Google Apps Gmail on a WHM/CPanel Web Server

By: matt

matt — Wed, 13 Feb 2008 00:02:30 +0000

thanks! i was having the exact same problem and couldn’t figure out how to fix this through cPanel. i’ve contacted my host to make the required changes.

By: Michael

Michael — Fri, 14 Dec 2007 19:44:48 +0000

The most recent updates of the WHM/cPanel software have fixed this bug. In the past two months, I have edited the MX records for three domains with the software correctly moving the domain entry from /etc/localdomains/ to /etc/remotedomains/.

By: pulasthi

pulasthi — Fri, 13 Jul 2007 03:26:09 +0000

i have the same problem. but i’m afraid it doesnt work.

thanks

By: Michael

Michael — Sun, 10 Jun 2007 12:35:31 +0000

Abhijeet,
Read this post about “How to use Gmail as your SMTP Server“. According to that post, it looks like you don’t have your phpBB SMTP settings configured correctly to work with Google’s SMTP. More specifically, I would first recommend setting your SMTP username and password to match a Google email address (e.g. someone@gmail.com) and the password associated with that address.

Let me know if that solves your problem.

By: Abhijeet

Abhijeet — Sun, 10 Jun 2007 10:57:57 +0000

Hello,
My host has confirmed that my domain is moved from /etc/localdomains to /etc/remotedomains but I am still facing the same problem.

I am using phpBB forums and I have set
Use SMTP Server for email –> Yes
SMTP Server Address –> smtp.gmail.com
SMTP Username –> abhijeet@shrigonda.in
SMTP Password –> XXXXXXXXXX

When some one tries to signup for my forum it gives the following error :
Ran into problems sending Mail. Response: 530 5.7.0 Must issue a STARTTLS command first h40sm4102927wxd
DEBUG MODE
Line : 126
File : smtp.php

Please let me know how I can solve this problem

–
Best Regards,
Abhijeet Nagawade

By: Michael

Michael — Thu, 07 Jun 2007 18:10:36 +0000

Abhijeet,
If you only have access to CPanel and WHM, then you will be unable to edit the necessary files. However, you can send a support request to your hosting provider that reads as follows:

Please remove my domain ****.com from /etc/localdomains and add it to /etc/remotedomains

By: Abhijeet

Abhijeet — Thu, 07 Jun 2007 17:17:35 +0000

Hello Michael,

I too am facing the same problem as you described above.

I have access to WHM and cPanel both. but have never used Apache before.

Please provide step by step directions regarding how to do this (moving domain from /etc/localdomains to /etc/remotedomains)

–
Regards,
Abhijeet

By: Michael

Michael — Mon, 04 Jun 2007 01:10:57 +0000

Jay,
If it turns out that your problem is due to the same misconfiguration that I describe, then you will not be able to fix it via CPanel; however, this is something your webhost should be able to fix.

Simply ask them to move the domain entry for your domain from /etc/localdomains to /etc/remotedomains. Mention to them that you are wanting your domain to handle all email services remotely.

By: Jay

Jay — Sat, 02 Jun 2007 03:54:44 +0000

Hi! i’m having what sounds like a similar problem with a Cpanel / Google Apps implementation. I’m trying to submit a PHP form (contact form) to a database (it works) and send to an email address too. The email address part doesn’t work though - not even sending to non-domain addresses (e.g. To and From are hotmail addresses). I think I’m on a reseller’s server though and I dont’ know how / if I can access the Apache Configuration files you mention. Is this done through one of the icons on the CPanel interface (hopefully)? Thanks in advance for any help!

By: Michael

Michael — Wed, 23 May 2007 01:46:13 +0000

Here’s a link to a Google Apps Support page describing the problem I outline in this post.